Medical Transportation Company seeking Full Time Call Center Representatives for our recently opened office in San Juan, Puerto Rico. This role provides an opportunity for someone who thrives in a logistics environment with a solid customer centric approach.
Responsibilities
- Respond to inquiries and requests via telephone and email in a timely fashion
- Document inquiries, requests, resolutions, and follow-up tasks
- Escalate inquires and requests to appropriate channels where applicable
- Display a courteous and empathetic attitude
- Perform research to answer inquiries and requests
$ads={1}
- Team player who thrives in a self-directed, collaborative and fast paced environment
- Excellent customer service skills with the ability to be flexible, responsible, positive and able to confidently communicate
- Strong smart decision making and problem-solving ability with attention to detail
- Proficient in Microsoft Office
- Motivation and strong attendance record
- Bilingual skills helpful
- Competitive salary
- Paid time off
- Paid holidays
- Comprehensive health and dental plans
$ads={2}
